Conditions OF travelING in Morocco
Please make sure you read and understood our terms and conditions before you book with us Conditions to travel in Morocco :
The conditions of the reservation and booking process are :
- 1. Booking by e-mail or phone. please send us an e-mail with the following information :
- name and code of the trip you wish to take
- Date of arriving and the city you’ll arrive in
- numerus of participants
- contact details.
- 2. The reservation is not confirmed until you have been answered.
- 3. Contact us by Email or telephone 72 hours before arrival.
Booking :
- 1. Payment of 30% of the total amount of the service in advance as a deposit or down payment.
- 2. 40% of the total amount should be paid either in cash to your guide in the beginning of the trip or sent via bank transfer or direct money transfer before departure.
- 3. The remaining 30% of the total, at the end of the trip.
- 4. All installments can be paid via bank transfer or direct money in our bank or paypal
- 5. Please note that costs of payment(s) (either transferred via bank or by direct money transfer) are not included in the tour price, all such costs shall be borne entirely by you.
Cancellations :
- Reimbursement of 100% of the deposit for cancellation 20 days before the scheduled date.
- 50% refund of deposit for cancellation between 10 and 19 days earlier.
- Reimbursement of 10% of deposit Cancellation between 3 and 9 days earlier.
- No refund of deposit for cancellation two days before.
- The advance payment or deposit will be credited for each tour and / or passenger.
- Depending on the type and itinerary of your tour – and if external circumstances allow it – we are happy to reschedule your tour instead of cancellation. In such a case all or part of the tour fees already paid can be used to cover the fees of the new (rescheduled) tour.
- In case you want to change the date or itinerary of the booked trip, please contact us. Possibility of any modification is depending on the availability and conditions may vary occasionally. We will do our best to meet your needs and to comply with your requests.
Development of the trip :
We guarantee the right to change the tour itinerary to suit the customer and you can propose a better option if necessary. If this change affects the contract budget, the rate increase will be regularized at the end of the trip. If there is a decrease, only the reservations will be charged.
By booking with us, you agree that you have fully read and understood all the above and accepted the conditions of travelling with us.
